Cisco SMARTnet and SMARTnet Onsite Solutions
SMARTnet and SMARTnet Onsite Solutions provide support resources to extend and enhance the operational lifetime of your Cisco Systems networking devices. SMARTnet and SMARTnet Onsite Solutions provide your company with both remote and onsite services, allowing your staff to leverage Cisco technology expertise and best practices to ensure that your device performs at its highest level of durability and performance.

SMARTnet Solutions

• Software updates and upgrades on demand
• Resources to augment your operations staff
• Online and telephone access to Cisco technology experts
• Range of hardware replacement response times

SMARTnet Onsite
SMARTnet Onsite also provides a field engineer, which is critical for locations where staffing is insufficient or unavailable to perform parts replacement activities. Cisco provides field engineers onsite to install advance replacement hardware parts.

Full-Time Maintenance Coordinators
Our three full-time maintenance coordinators are dedicated to helping our customers avoid crisis mode and diminish downtime.

Dallas Office	Renee Hassell
Denver Office	Pamela Slaughter
Colorado Springs Office	Brenda Larson

Need more Information?
For more information on Cisco SMARTnet solutions contact the Flair full-time maintenance coordinators above. Additional resources are available at the Cisco SMARTnet Website. You can also view this data sheet on SMARTnet and SMARTnet Onsite.